Adult and Youth Crisis Services Frequently unpredictable, crises can occur anytime.  The availability of immediate support often makes the critical difference. Woodland Centers' 24-hour toll-free crisis hotline, 1-800-992-1716, gives callers information about available services and offers immediate options for emergencies.  Walk-in service also is available.  Both youth and adult residential crisis beds serve clients who are in acute distress and require stabilization, evaluation, and appropriate referral into additional outpatient or inpatient care.  The youth component is licensed as a Rule 5 facility and the adult component is licensed as a Rule 36 facility. The combination of crisis hotline, walk-in service, urgent care, professional on-call, and crisis bed availability provide a continuum of access to meet the emergent behavioral health needs of individuals in West Central Minnesota.   Woodland Centers Youth Mobile Crisis Services  Service Description Woodland Centers has been awarded a grant to offer mobile crisis services to youth. The service is available in Kandiyohi, Meeker, Swift, Renville, Chippewa and LQP counties. Mobile crisis response to the site of the crisis will be available Monday through Friday 12 noon-8pm. Additional service hours may be added as need and resources permit. Youth Mobile Crisis (YMC) services are face-to-face, short-term mental health services initiated during a crisis to help a child return to baseline level of functioning. Children’s crisis response services are provided on-site by a mobile crisis response team outside of urgent care, inpatient or outpatient hospital settings. On site services are provided by one or two Mental Health Practitioners. A licensed mental health professional is always available to the Practitioners by telephone for consultation and supervision. Crisis Screening When someone calls the YMC service, the staff person will conduct a screening of the potential crisis situation. The screening will: gather information; determine whether a crisis situation exists; identify the parties involved; and determine an appropriate response. Circumstances when mobile response might be indicated:   1. Child expressing thoughts of self-harm or harm to others 2. Escalation of potentially out of control behavior 3. Acute parent child conflict Other matters considered to determine mobile response:  1. Parent/guardian consent is required for the service to be delivered. 2. Parent/guardian has indicated desire for the child to remain at home. 3. Supervising mental health professional approval is required. 4. Two staff are required for mobile crisis assessment. 5. Depending on circumstances, two staff may not be necessary for intervention or stabilization. 6. Staff will not/cannot perform physical holds or otherwise intervene physically. 7. Staff will not/cannot provide transportation.   Crisis Assessment If a mobile response is initiated, upon arrival to the site of the crisis the Practitioner will conduct a face-to-face assessment. The crisis assessment aims to provide immediate intervention to assist in relief of distress based on a determination that the child’s behavior is a serious deviation from the child’s baseline level of functioning including: • Life situation and sources of stress; • Symptoms, risk behaviors, and mental                       health problems; • Strengths and vulnerabilities; • Cultural considerations; • Support network; and • Functioning.  Crisis Intervention Crisis interventions are face-to-face, short-term intensive mental health services started during a mental health crisis or emergency to help the youth • Cope with immediate stressors and lessen suffering; • Identify and use available resources and the youth’s strengths; • Avoid unnecessary hospitalization and loss of independent living; • Develop action plans; and • Begin to return to the youth to baseline level of functioning. • Recommend needed services, including crisis stabilization; • Refer to appropriate local resources, such as the county social services agency, mental health services, local law enforcement; • If the recipient has a case manager, coordinate the planning of other services with the case manager. Crisis Stabilization Crisis stabilization services are mental health services provided to a youth after crisis intervention to help the obtain a functional level as it was before the crisis. Stabilization services are provided in the community and are based on the crisis assessment and intervention treatment plan.   To Contact us: Phone number (Crisis Hotline):              320-231-9158 or                                                                     800-992-1716   Primary contact for mobile response:     Lindsay Cutinella Other matters of interest: 1. Because service availability is limited, please keep calling so we can assess regional need for the service. 2. To be provided at schools or hospitals, contracts/agreements with the specific entities is required.