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Payment Options

Fee & Payment Information

Domestic abuse, Chemical Dependency, Sexual Abuse, and Mental Illness takes many forms and strikes one in every four Americans without regard to age, race, gender, or socio-economic status. Mental illness is a medical disease; people can be treated and become well. Woodland Centers provides a comprehensive range of mental health services and is committed to providing high quality, cost-effective services.

The first step in treatment is to seek help. Many people wonder if they can afford mental health services, and this fear sometimes prevents them from receiving help. This page provides information about payment options and billing procedures.

*Woodland Centers serves all clients regardless of ability to pay. No one will be denied access to services due to an inability to pay. Reduced fee options (sliding fee) are available based on family size and income.

Payment Options

Your health insurance may pay for mental health services based on a fee-for-service or provider contracted rate. Some insurance companies have a withholding arrangement. Insurance coverages do vary; therefore, please check your policy or benefit information for more details.

Upon admission to Woodland Centers, financial staff will meet with you regarding what is in need to submit insurance claims. If you sign a release, Woodland Centers will submit your claim directly to your insurance company. Otherwise, Woodland Centers will bill you directly, and you will be responsible for submitting the insurance claim for reimbursement yourself.

Other Forms of Assistance

The Centers also offer services as a provider for Minnesota Care, Medicare, and Medical Assistance. If you qualify for their options, you may sign a request that authorizes the Centers to submit your claim for you directly to the payer.

Reduced Fee Option

Woodland Centers provides a sliding fee scale (a reduced fee) for individuals seeking services that meet financial eligibility criteria. The reduced fee applies to most outpatient services and day/evening programs. In order to qualify for the reduced fee, you need to complete an online application (see below) and provide verification of your gross family income and family size.
Sliding Fee Scale Application
Sliding Fee Scale Guidelines
Fee and Payment Information Brochure English
Fee and Payment Information Brochure Spanish
Fee and Payment Information Brochure Somali

Important Billing Information

Woodland Centers provides a sliding fee scale (a reduced fee) for individuals seeking services that meet financial eligibility criteria. The reduced fee applies to most outpatient services and day/evening programs.
In order to apply for a reduced rate on the Woodland Centers sliding fee scale, an application available on our website and verification of your income is required. If income verification is not received, you will be fully responsible for the charges after insurance. You must complete the online application and provide insurance information, family size, client social security number, and responsible party social security number to be eligible for sliding fee scale. You must also provide a copy of your most recent Federal Income Tax Return, W2s, or other proof of income with the application or to the Billing Department at the following address:

Woodland Centers Billing Department

P.O. Box 787
Willmar, MN 56201
FAX # 320-235-9384

Please include a copy of the Schedule C (self-employment income) and Schedule F (farm income) if you file these.

If you have any questions about sliding fee please call our Billing Department at (320) 231-9159 or (800) 251-0247.

2.d.2 The CCBHC has a published sliding fee discount schedule(s) that includes all services the CCBHC offers pursuant to these criteria. Such fee schedules will be included on the CCBHC website, posted in the CCBHC waiting room and readily accessible to people receiving services and families. The sliding fee discount schedule is communicated in languages/formats appropriate for individuals seeking services who have LEP, literacy barriers, or disabilities.
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Help is available 24/7. Call the Crisis phone line at 1-800-432-8781
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