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Payment Options

Fee & Payment Information

Domestic abuse, Chemical Dependency, Sexual Abuse, and Mental Illness takes many forms and strikes one in every four Americans without regard to age, race, gender, or socio-economic status. Mental illness is a medical disease; people can be treated and become well. Woodland Centers provides a comprehensive range of mental health services and is committed to providing high quality, cost-effective services.

The first step in treatment is to seek help. Many people wonder if they can afford mental health services, and this fear sometimes prevents them from receiving help. This page provides information about payment options and billing procedures.

Payment Options

Your health insurance may pay for mental health services based on a fee-for-service or provider contracted rate. Some insurance companies have a withholding arrangement. Insurance coverages do vary; therefore, please check your policy or benefit information for more details.

Upon admission to Woodland Centers, financial staff will meet with you regarding what is in need to submit insurance claims. If you sign a release, Woodland Centers will submit your claim directly to your insurance company. Otherwise, Woodland Centers will bill you directly, and you will be responsible for submitting the insurance claim for reimbursement yourself.

Other Forms of Assistance

The Centers also offer services as a provider for Minnesota Care, Medicare, and Medical Assistance. If you qualify for their options, you may sign a request that authorizes the Centers to submit your claim for you directly to the payer.

Reduced Fee Option

Woodland Centers provides services for a seven-county area; Chippewa, Kandiyohi, Lac qui Parle, Meeker, Renville, Swift, and Big Stone Counties. If you live in one of these counties and meet financial eligibility criteria, you may qualify for a reduced fee. This reduced fee applies to most outpatient services and day/evening programs. In order to qualify for the reduced fee, you need to provide verification of your gross family income and family size.

Important Billing Information

Woodland Centers provides services for a seven-county area; Big Stone, Chippewa, Kandiyohi, Lac qui Parle, Meeker, Renville, and Swift. If you live in one of these counties and meet financial eligibility criteria, you may qualify for a reduced fee.

The reduced fee applies to most outpatient services and day/evening programs. The reduced fee works like this: the county uses a sliding fee scale, where it pays for part or all of your fee, depending on the services and financial situation.

In order to apply for a reduced rate on the Woodland Centers sliding fee scale, verification of you income is required immediately. If income verification is not received, you will be fully responsible for the charges after insurance. You must provide insurance information, family size, client social security number, and responsible party social security number to be eligible for sliding fee scale. You may bring a copy of your most recent Federal Income Tax Return, W2s, or other proof of income to the Billing Department or you may mail a copy to the following address:

Woodland Centers Billing Department

P.O. Box 787
Willmar, MN 56201
FAX # 320-235-9384

Please include a copy of the Schedule C (self-employment income) and Schedule F (farm income) if you file these.

If you have any questions about sliding fee please call our Billing Department at (320) 231-9159 or (800) 251-0247.

Woodland Income Chart
2.d.2 The CCBHC has a published sliding fee discount schedule(s) that includes all services the CCBHC offers pursuant to these criteria. Such fee schedules will be included on the CCBHC website, posted in the CCBHC waiting room and readily accessible to people receiving services and families. The sliding fee discount schedule is communicated in languages/formats appropriate for individuals seeking services who have LEP, literacy barriers, or disabilities.
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Help is available 24/7. Call the Crisis phone line at 1-800-432-8781
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